Refund Policy

This Refund Policy explains when and how refunds may be requested for purchases made on digitalfrutix.com (the "Site"), operated by Digital Frutix. Because our products are digital and delivered instantly, this policy differs from what you may expect for physical goods.

1. GENERAL POLICY
All sales of digital products are final once the product has been downloaded or accessed, except as described in this policy. Because digital products can be copied and used immediately upon delivery, we are unable to offer refunds simply due to a change of mind after download.

2. WHEN A REFUND MAY BE REQUESTED
You may request a refund within 7 days of purchase if: the file you received is corrupted, incomplete, or otherwise fails to open or function as described; you were charged more than once for the same order due to a technical error; or the product delivered is substantially different from what was described on its product page. Refund requests outside of these circumstances, or made more than 7 days after purchase, will be considered at our discretion.

3. HOW TO REQUEST A REFUND
To request a refund, contact us at contact@digitalfrutix.com with your order number and a description of the issue. We will review your request and respond within 3-5 business days.

4. REFUND METHOD AND TIMING
Approved refunds are issued back to your original payment method via Razorpay, our payment processor. Depending on your bank or payment provider, it may take 5-10 business days for the refund to reflect in your account after we initiate it.

5. NON-REFUNDABLE SITUATIONS
Refunds will not be issued where: the product has been fully downloaded and used without any demonstrated fault; the request is based on not having read the product description before purchase; or the issue is due to your own device, software, or internet connectivity rather than the product itself.

6. CANCELLATIONS
Because digital products are delivered instantly upon successful payment, orders cannot be cancelled once payment has been completed. If your payment is still processing and has not yet been confirmed, contact us immediately and we will attempt to stop delivery if possible.

7. CHANGES TO THIS POLICY
We may update this Refund Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

8. CONTACT US
If you have any questions about this Refund Policy, please contact us at contact@digitalfrutix.com.